Terms of Service

Effective Date: July 23, 2026

Welcome to D-N-D Aquariums & Pet Shop. These Terms of Service (“Terms”) govern your access to and use of our website, https://dndpets.com, including all products, services, and purchases made through our online store.

By accessing or using our website, placing an order, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with these Terms, please discontinue use of our website.

By accessing or using our website, you agree to comply with these Terms of Service and all applicable federal, state, and local laws.

These Terms apply to all visitors, customers, vendors, merchants, and any other users of our website.

We reserve the right to:

• Refuse service to anyone for any lawful reason.
• Limit or cancel orders at our discretion.
• Modify, suspend, or discontinue any part of our website, products, or services without prior notice.

By using our website, you represent and warrant that:

• You are at least 18 years of age or the legal age of majority in your jurisdiction.
• You have the legal capacity to enter into a binding agreement.
• All information you provide is accurate, complete, and current.

You agree not to:

• Use our website for any unlawful or unauthorized purpose.
• Violate any applicable laws or regulations.
• Upload or transmit viruses, malware, or other malicious software.
• Attempt to gain unauthorized access to our website, servers, or networks.
• Interfere with the operation or security of our website.

Violation of these Terms may result in suspension or permanent termination of your access to our services.

We make every reasonable effort to ensure that all product descriptions, specifications, pricing, images, and availability information are accurate.

However, we do not guarantee that all content on our website is free from typographical errors, inaccuracies, or omissions.

Product images are provided for illustrative purposes only. Actual products may vary slightly due to manufacturer updates, packaging changes, monitor settings, or product photography.

If a product you receive differs materially from its description, your remedy is subject to our Refund & Return Policy.

All prices displayed on our website are listed in United States Dollars (USD).

Prices, promotions, product availability, and specifications are subject to change without prior notice.

We reserve the right to:

• Correct pricing errors.
• Correct inaccurate product information.
• Limit purchase quantities.
• Discontinue products at any time.
• Cancel orders placed using incorrect pricing.

If your order is cancelled due to a pricing error after payment has been received, a full refund will be issued to your original payment method.

Submitting an order does not constitute acceptance of that order.

An order is considered accepted only after payment has been successfully authorized, the order has been processed, and a shipping confirmation has been sent.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

• Product unavailability
• Pricing or typographical errors
• Payment authorization failure
• Suspected fraud
• Incorrect billing or shipping information
• Violation of these Terms

If payment has already been collected, any authorized payment will be refunded.

Our current shipping schedule is:

• Order Processing Time: 0–2 Business Days
• Transit Time: 3–5 Business Days
• Estimated Delivery Time: 3–7 Business Days
• Order Cut-Off Time: 5:00 PM Central Time (CT)
• Shipping Method: Free Standard Shipping
• Shipping Region: United States Only

Complete shipping information is available in our Shipping Policy.

Eligible returns are accepted within 30 days of delivery.

Returned items must:

• Be unused.
• Be in their original condition.
• Be returned in the original packaging with all included accessories.

Damaged, defective, or incorrect items must be reported within 7 days of delivery and accompanied by clear photographs.

For complete details regarding returns, refunds, exchanges, and eligibility requirements, please refer to our Refund & Return Policy.

We currently accept the payment methods displayed during checkout, which may include:

• Visa
• Mastercard
• American Express
• Discover
• JCB
• Diners Club
• Apple Pay

Payment methods may vary depending on your location, device, or payment provider.

All payments must be completed in full before an order is processed.

Payments are securely processed through trusted third-party payment providers.

We do not store your complete payment card information.

You agree to provide accurate, current, and complete billing, shipping, and account information.

We reserve the right to request additional verification or cancel any order containing inaccurate, incomplete, or unverifiable information.

By visiting our website or communicating with us electronically, you consent to receive communications from us electronically, including emails regarding your orders, customer support, account notifications, and policy updates.

These electronic communications satisfy any legal requirement that such communications be in writing.

All content available on this website, including but not limited to:

• Text
• Product descriptions
• Graphics
• Logos
• Icons
• Images
• Website design
• Layout
• Software
• Branding

is the exclusive property of D-N-D Aquariums & Pet Shop or its licensors and is protected by United States and international intellectual property laws.

No content may be copied, reproduced, modified, distributed, published, or used without our prior written permission.

Our website may contain links to third-party websites or services.

We do not control and are not responsible for the content, privacy practices, security, or availability of third-party websites.

Accessing third-party websites is at your own risk.

Except where prohibited by applicable law, our website, products, and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

Nothing in these Terms limits or excludes any consumer rights that cannot legally be excluded under applicable law.

To the fullest extent permitted by applicable law, D-N-D Aquariums & Pet Shop shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to:

• Use of our website
• Inability to use our website
• Product availability
• Shipping delays
• Loss of profits
• Loss of data
• Business interruption

Our total liability for any claim shall not exceed the amount paid for the product giving rise to that claim.

You agree to indemnify, defend, and hold harmless D-N-D Aquariums & Pet Shop, its owners, employees, affiliates, partners, suppliers, and service providers from any claims, liabilities, damages, losses, costs, or expenses arising from your violation of these Terms or misuse of our website.

We shall not be liable for any delay or failure to perform our obligations resulting from events beyond our reasonable control, including but not limited to:

• Natural disasters
• Severe weather
• Fires
• Floods
• Transportation disruptions
• Labor disputes
• Government actions
• Public health emergencies
• Internet or communication failures
• Shipping carrier delays
• Other unforeseen events

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles.

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

We reserve the right to update, modify, or replace these Terms of Service at any time.

Any revisions will become effective immediately upon being posted on this page.

Your continued use of our website after any changes have been published constitutes your acceptance of the revised Terms.