Payment Policy

At D-N-D Aquariums & Pet Shop, we are committed to providing a safe, secure, and seamless checkout experience for every customer.

01 Overview

At D-N-D Aquariums & Pet Shop, we are committed to providing a safe, secure, and seamless checkout experience for every customer. This Payment Policy explains the payment methods we accept, how payments are processed, and the measures we take to protect your payment information.

By placing an order through our website, you agree to the terms outlined in this Payment Policy.

02 Accepted Payment Methods

We currently accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • JCB
  • Diners Club
  • Apple Pay

All payments must be made in full at the time of purchase.

At this time, we do not offer:

  • Installment payment plans
  • Buy Now, Pay Later (BNPL) services
  • Partial payments
  • Cash on Delivery (COD)

Note: Payment methods displayed during checkout may vary depending on your device, location, and payment provider.

03 Payment Processing

All payments are securely processed through trusted third-party payment providers using industry-standard encryption and security protocols.

Orders will not enter processing until payment has been successfully authorized and verified.

If your payment cannot be authorized or verified, your order may be delayed, placed on hold, or cancelled.

04 Payment Security

Protecting your personal and financial information is one of our highest priorities.

Our website uses SSL (Secure Socket Layer) encryption to protect data transmitted during checkout.

Payments are processed through secure third-party payment providers that utilize industry-standard encryption and applicable PCI DSS security measures.

For your protection:

  • We do not store your complete credit card or debit card information on our servers.
  • Sensitive payment information is encrypted during transmission.
  • Payment credentials are securely handled by our payment processing partners.
05 Billing Information

Please ensure that your billing information is complete, accurate, and matches the information associated with your selected payment method.

Incorrect, incomplete, or unverifiable billing information may result in:

  • Payment authorization failure
  • Order processing delays
  • Additional verification requests
  • Order cancellation

If necessary, we may contact you to verify your billing information before processing your order.

06 Sales Tax

Applicable sales tax will be automatically calculated during checkout based on your shipping destination and applicable federal, state, and local tax laws.

The total amount, including any applicable taxes, will be displayed before you complete your purchase.

07 Currency

All prices displayed on our website are listed in United States Dollars (USD).

If your payment method uses a different currency, your financial institution or payment provider may apply currency conversion rates or additional fees. These charges are determined by your payment provider and are outside our control.

08 Fraud Prevention

To protect both our customers and our business, all orders are subject to payment verification and fraud screening.

We reserve the right to:

  • Request additional identity or payment verification.
  • Delay shipment while payment verification is completed.
  • Refuse, limit, or cancel any order suspected of unauthorized, fraudulent, or illegal activity.

If an order is cancelled due to suspected fraud, any authorized payment will be voided or refunded in accordance with your payment provider’s policies.

09 Pricing Errors

While we make every effort to ensure that product descriptions and pricing are accurate, errors may occasionally occur.

We reserve the right to correct pricing errors, typographical mistakes, or inaccurate product information at any time without prior notice.

If an order is placed using an incorrect price, we reserve the right to cancel the order and issue a full refund.

10 Payment Disputes

If you believe you have been charged incorrectly or experience a payment-related issue, please contact us before initiating a chargeback or payment dispute.

We are committed to resolving payment concerns promptly and fairly whenever possible.

11 Refunds

Approved refunds are issued only in accordance with our Refund & Return Policy.

Refunds will be credited to the original payment method used during checkout.

Depending on your bank or payment provider, it may take several business days for the refunded amount to appear in your account after the refund has been processed.

12 Payment Availability

From time to time, certain payment methods may be temporarily unavailable due to maintenance, technical issues, or payment provider limitations.

We reserve the right to add, remove, or modify available payment methods at any time without prior notice.

13 Policy Updates
Last Updated: July 23, 2026 — We may update this Payment Policy from time to time to reflect changes in our payment procedures, business practices, technology, or legal requirements. Any updates will be posted on this page together with a revised effective date.
14 Contact Us

If you have any questions regarding payments, billing, payment security, or this Payment Policy, please contact us:

D-N-D Aquariums & Pet Shop
Website: https://dndpets.com
Phone: +1 518-993-1010
Email: [email protected]
Physical Address: 1016 S Armstrong Ave #103, Denison, TX 75020, United States

Business Days: Monday – Friday (9:00 AM – 5:00 PM) | Closed: Saturday & Sunday
Response Time: Our customer support team responds to all inquiries within 24 hours during business days.

Contact Support Team