Contact Us

Thank you for visiting D-N-D Aquariums & Pet Shop.

We appreciate your interest in our store and are committed to providing friendly, reliable, and responsive customer support. Whether you have questions about our products, need assistance with an order, or would like more information about our policies, our team is here to help.

We strive to respond promptly and provide clear, accurate information to ensure a smooth shopping experience.

Our customer support team is available to assist you with:

• Product information and recommendations
• Order status and tracking
• Shipping inquiries
• Returns and refunds
• Order cancellations and modifications
• Payment and billing questions
• Website or account assistance
• General customer support

If your inquiry relates to an existing order, please include your order number to help us assist you more efficiently.

D-N-D Aquariums & Pet Shop

Website: https://dndpets.com
Phone: +1 518-993-1010
Email: [email protected]
Business Address: 1016 S Armstrong Ave #103, Denison, TX 75020, United States

• Business Days: Monday – Friday
• Business Hours: 9:00 AM – 5:00 PM (Central Time (CT))
• Closed: Saturday & Sunday

We aim to respond to all customer inquiries within 24 business hours during our regular business days.

Requests submitted outside of business hours, on weekends, or on public holidays will be responded to on the next available business day.

To help us resolve your inquiry as quickly as possible, please include the following information whenever applicable:

• Your full name
• Your order number
• The email address used to place your order
• A brief description of your question or concern
• Photos of the product or package (if your inquiry relates to a damaged or incorrect item)

Providing complete information helps us investigate and resolve your request more efficiently.

At D-N-D Aquariums & Pet Shop, we are committed to providing:

• Friendly and professional customer service
• Clear and transparent communication
• Timely responses to customer inquiries
• Fair and reasonable solutions
• Reliable support before and after your purchase

We value every customer and appreciate the opportunity to serve you.